Full time
Posted 4 weeks ago


Serve as the main communication channel between business and the development team. Ability to be solution oriented and translate customer needs into scalable applications.


  • Take part in the ideation, planning and prioritisation of new functionality and enhancements with key stakeholders
  • Gather and interpret business requirements and translate these into functional specifications, at an appropriate level of detail, and obtain sign off on these specifications
  • Develop wireframes, workflow and process flow diagrams
  • Proactively communicate with developers to ensure that all requirements are understood
  • Liaise with developers to ensure that results are delivered within deadlines and consistent with specifications
  • Perform testing to ensure that the deliverables cover all aspects of the business requirements and are free from bugs
  • Communicate user queries and bugs to developers
  • Updating of system data
  • Perform an administrative role on the system
  • Develop training materials and conduct user training
  • Documentation of existing functionality.


  • Degree in Information Systems / Software Development / Systems/Data Analysis / IT / Computer Science
  • Minimum of 1-2 years’ experience as a business analyst with a proven track record and/or ability
  • Business analysis certification (advantageous)
  • Experience in mobile application projects (advantageous)
  • Experience in the Healthcare / Retirement fund & Group Risk / Short Term Insurance / Life Insurance industry (advantageous)
  • Experience in drafting policies (advantageous)
  • Experience in UX design (advantageous).


  • Excellent communication, listening, negotiation and facilitation skills
  • Attention to detail
  • Strong documentation focus
  • Ability to handle complexity
  • Strong analytical skills
  • Ability to function under pressure and to meet deadlines
  • Excited about learning and finding new solutions
  • Able to work in harmony with different people
  • Strong drive to finalise projects
  • Desire to gain an understanding of the business context
  • Willingness to work in areas not directly responsible for.


Job Features

Job CategoryBusiness Intelligence, Gauteng Region

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